Here lies the fine print

“We” are:
Philip Dignum trading as The Dignums of 4 Costdale Road, WV4 5LF
(“Photographer”)

“You” are:
The customer or customers that received the proposal (where more than one person, they shall be jointly and severally liable).
(“Client”)

1.Definitions
In this agreement:
“Assignment” means the project of work, goods and services set out in the proposal.
“Booking Fee” means the sum paid by the Client at the commencement of the Assignment to secure the date of the delivery of the Services for and at the Event, and to allow us to commence work under the Assignment.
“Event” means the event where the Services are to be delivered by the Photographer.
“Fees” means money paid, or owed to the Photographer by the Client for the Goods and Services
“Goods” means any goods supplied to you as part of the Assignment and includes Images.
“Images” are the digital, film, photo or other images in all formats, edited or unedited, that the Photographer creates as part of the Assignment.
“Services” means the photographic, editing and other services we supply as part of the Assignment
“Terms” means these Terms and Conditions.

This is saying that you're you, we're us, and explains the particular definitions of important words in the terms. If you'd like us to take some photos of you then all the stuff below helps us do that, so you're most likely going to be cool with it.

2.1. The price for the Assignment is set out in our proposal. There is no VAT. This price includes attendance at the Assignment and all the Images sent to the Client during and post Event, by email or in other digital transfer/formats. The price excludes any expenses that will be incurred by the Photographer, which will be separately agreed in writing and invoiced.
2.2. A Booking Fee of £500 shall be paid upon entering this agreement and the Photographer’s invoice for the Booking Fee will follow – please refer carefully to Clause 3.
2.3. The final payment of the remaining balance of Fees, plus any expenses shall be paid no less than 45 days before the Event.
2.4. The price and any expenses shall be the Fees of the Photographer.
2.5. In the event that the Client requires any additional post Event Services to be undertaken (for example, in Photoshop or similar) then additional Fees may be levied which shall be agreed between the parties before any Services are undertaken.
2.6. In the event that the Client requires post Event Goods (e.g. reprints, albums etc) then additional Fees may be levied which shall be agreed between the parties before any Goods are sourced or created.
2.7 All standard photography packages and additional goods specified are supplied at the prices standing on the date of booking. Goods not specified on the booking form are supplied at the prices standing at the time of receipt of the order.

This section is point things out like how much your booking fee is, when the balance payment will be due, and that any extras you may add to your booking at a later date will have charges added. For example ordering some prints of your photos from us, or an album if not already included as part of your chosen coverage package.

It's also saying don't ask us how much our wedding coverage costs, go away for five years, and then come back expecting the price to be exactly the same as it was way back when. In five years time we'll have even more experience under our belts, and we'll be even more in demand, just to warn you, when that happens we'll probably charge more. We want a nice life/work balance please and thank you very much.

3.1. Once the Booking Fee has been paid, the Assignment can be cancelled by either party in writing or by email, subject to the matters set out in this clause.
3.2. If the Photographer cancels the Assignment, the Fees paid will be repaid to the Client within 14 days of cancellation, and no further sum or compensation will be payable to the Client by the Photographer arising from such cancellation.
3.3. If the Client cancels the Assignment within 14 days of entering into this agreement, then the Booking Fee shall be repaid to the Client in full.
3.4. If the Client cancels the Assignment more than 14 days after entering this agreement but more than 120 days before the Event the Booking Fee is forfeited and will not be repayable to the Client under any circumstances. No further Fees shall be paid by the Client.
3.5. If the Client cancels the Assignment less than 120 days but more than 90 days before the Event then 50% of the balance Fees are payable immediately (less any Fees already paid) and any paid as at the date of cancellation are forfeited and are non-refundable in their entirety.
3.6. If the Client cancels the Assignment less than 90 days before the Event, then 100% of the balance Fees are payable immediately (less any Fees already paid) and any paid as at the date of cancellation are forfeited and are non-refundable in their entirety.

You'll initially pay a booking fee to secure your wedding date on our booking calendar. No one else can then book that day with us, it's all yours.

The final balance is then due no later than forty-five days prior to the wedding day. If a couple doesn't pay their final balance within that time frame then understandably we'll make the assumption that they no longer need us to photograph their wedding.

If for whatever reason you have to cancel please let us know as soon as possible in writing, email is fine but it needs to be from yourself and not a third party. We'll send you a quick online form to sign to confirm the cancellation.

You have fourteen days as per the standard rights we all receive when entering a contract. (Not that that's how it works with a marriage certificate.) After that the booking fee is non-refundable if you cancel.

If you cancel on us we've lost out on planned income, and we will have already accrued working hours and costs on your booking already too. When cancelations are closer to the booked date we can't book in another wedding to replace that lost income. We'll most likely have turned away other bookings based on the fact we've secured that date for you. We're self employed and rely on the money we earn from our business to keep a roof over our heads and pay our bills. So if you cancel your wedding at the last minute we'd still need to charge you. Rescheduling is occasionally an option, but not always, and at our discretion. Though a new contract would be needed, and a different set of fees may apply.

50% of the final balance is still payable if it’s less than 120 days to go to the wedding day, or the full balance will need to be paid if you cancel less than 90 days before your booked date.

We strongly recommend having wedding insurance that may help out in situations like this. We had it for our own wedding. Happily, we never had to use it, but it wasn't expensive, and gave us peace of mind.

We've never ever needed to cancel a booking ourselves; if those unlikely circumstances ever arrived and an associate photographer wasn't taking our place, then we'd obviously pay back any fees already paid by yourselves.

4.1. The Client acknowledges that the Photographer owns all right, title and interest in and to the Images and that the Client has no right to use any of the Images save as set out in the Terms. Fees paid to the Photographer includes a fee for the grant of a licence in the terms of this paragraph. The licence arises only after the Client has paid the Photographer all Fees due under this agreement.
4.2. The licence is personal, irrevocable, non-transferable and non-sub-licencable. The licence specifically allows the Client to use Images on a website, on social media channels, in other digital format or in print form and to share extensively through such channels, subject to the Client acknowledging the Photographer’s rights and ownership of the Images when shared digitally. Where Images are provided with the Photographer’s watermark, no additional written acknowledgement will be required. The licence does not allow the Client to use the Images for any commercial purposes.
4.3. So far as any goodwill is generated by the Client’s use of the Images it shall accrue to the benefit of the Photographer.
4.4. The Photographer reserves the right to make reproductions of Images created during assignments for marketing, promotional, competition and editorial purposes.
4.5. The Client must not use Images for commercial use, and must not provide Images to third parties for commercial use, including other Event suppliers. The Client should direct any Image requests from Event suppliers or third parties directly to the Photographer.

Basically what this means is that when an artist creates a piece of work, be it a painter or photographer, copyright of that work naturally falls to the artist. The copyright to the Mona Lisa belonged to Leonardo da Vinci, not Lisa herself. I'm sure she loved the painting, was pleased she looked quite nice in it, and didn't concern herself with whether she owned the copyright or not.

The above section is explain that your booking includes a licence for personal use. That basically means you can print and share them with friends and family for non-profit or non-commercial purposes.

It's industry standard for photographers to retain copyright of their photos, so for clients to enjoy their images, photographers provide clients a 'license of us' for any reasonable personal use of their photos. Basically you can print and share you photos to your hearts content, just don't use them for commercial business purposes, or sell them on to anyone. Hello! magazine may be interested in buying your wedding photos for a feature, but if they are you'd have to send Hello! to us, as you can't sell the photos yourself. It's just the way it goes.

Similarly if a supplier asks if they can use some images from your shoot to promote their services, you'd need to put them in touch with us directly, and we'll help them out. It's very important that you do not pass images or access to photos onto the supplier directly yourself, as we need to supply them with their own usage license and some guidelines of usage as we're passing them. If a supplier was to use photos without our express written permission they would be in breach of copyright. We also don't allow suppliers to use photos without requesting permission from you directly too.

On a related note we don't supply RAW files. RAW files are the file types that are cameras save the images in. They aren't the same files we'll be sending you, as you need special software to be able to open them, and they are unfinished images. Besides asking a photographer for the RAW files is like asking a chef to dish up the separate ingredients before they've had the chance to cook and prepare them for you. You just wouldn't do it.

Lastly this section also mentions us using photos to market ourselves. The chances are very strong that you're considering booking us because you've looked at lots of great photos from our previous shoots. In our line of work it would be impossible to attract new clients without being able to show the work we’ve done previously. For us to run our business and keep shooting awesome photos for lovely people we need your help! You don't actually physically do anything, other than just be cool with the fact that may share the odd photo of you guys having a whale of a time whist we captured it.

We totally get that weddings are personal events, in fact we're of the opinion that they should be as personal and unique as possible. Rest assured that we'll always do our upmost to show you in the best possible light, and not that unflattering shot we accidentally took when our finger brushed the shutter button whilst we were chatting to you.

5.1. The Client warrants that they have obtained all model rights and location permissions necessary to enable the Photographer to carry out the Assignment and now agrees to indemnify the Photographer against any cost or claim by any person arising out of an Image of any person or thing at the Event.
5.2. The Client agrees that the Photographer may use their model rights in the form of Images taken in this Assignment, only to market their business as a photographer.

This little section is basically saying that you've checked with your family and friends to ensure they understand that they will most likely be featured in your photos.

Trying to remember who was and wasn't happy to be photographed during a wedding shoot would make our job practically impossible to do.

We obviously wouldn't hound anyone if they let us know they aren't keep on being the focus of an image, but we cannot guarantee that they still wouldn't pop up in the background.

We're guessing that all your guests will be thrilled to share the day with you, and want to be part of the memories captured in your photos. We'll be working under that assumption as we capture your day.

6.1. Any post Event Goods such as albums, posters, framed images or reprints must be ordered within 12 months of the Event. The price of Goods may change in that time and the Photographer reserves the right to vary the price of Goods if suppliers increase their prices.
6.2. The Client is responsible for collecting any Goods from the Photographer. Alternatively, the Photographer can accept no liability whatsoever for any delivery agents or carriers that are appointed by the Client.
6.3. Where digital files for Images are provided, the Client is responsible for ensuring that the digital files are safely stored upon delivery or collection, and the Photographer is under no obligation to store or maintain copies of the digital files or Images for more than 12 months after the Event.

Similar to what we mentioned about wedding packaging costs charing over time, our products and supplier costs do too. So the price is based on when you actually order it from us, not when you first took a look at said prices.

Wedding albums are awesome, so let's get them designed and into your hands as soon as possible. If you get distracted by life and it takes you a long time to come back to us to get things sorted, then understandably our suppliers may have put their prices up, and so we'd have to charge you the extra. It's only fair.

Please take care of the files of the photos we provide you. Once delivered it's your responsibility to keep them safe and backed up. I'm sure you'll consider your photos as precious, so it's best to treat the digital files as such. Back up your back ups!

7.1. In order to plan properly and deliver great Goods and Services, the parties agree to comply as far as reasonably possible with the matters set out in Schedule A of the Terms.
7.2. Verbal or email instructions by the Client to proceed will constitute an acceptance in full of these Terms including the price.
7.3. The Photographer shall use reasonable endeavours to meet any performance dates, but such dates shall be estimates only post Event.
7.4. The Fees will be paid after invoices rendered from time to time. No VAT is applicable. Payment terms are 14 days, and payment is not deemed to have been made until the Fees have been paid in full. If payment is not made in full and within time, the Services may be suspended and payment in advance may be required before the Services are recommenced. The Photographer reserves the right to require some or all of the Fees to be paid in advance of the commencement of the Services where applicable and agreed in writing.
7.5. If payment is not made in accordance with the above clauses, the Photographer reserves the right to charge an administration fee of £50 plus interest at the rate prescribed by the Late Payment of Commercial Debt (Interest) Act 1998 from the date payment was due until the date payment is made.
7.6. Each party will keep the confidential information of the other party and any third party confidential and secret, and only use it for the purposes of supplying the Services or making proper use of the Services. Each party recognises and accepts its obligations with the regard to the control and the processing of personal data under the current data protection legislation and regulations. For more information on this, please see our Privacy Notice on Our Website.
7.7. The Photographer will use reasonable care and skill in performing the Services. Where any valid claim in respect of the Services is made (in Contract or in Tort) the Client may be entitled only to a refund of the Fees or part of the Fees.

The General Terms section is a little longer, so we've broken it down into two parts so it doesn't hurt our brains as much to read.

The top bit is asking you to check out "Section A" further down that sets out key points of how we'll all be working together to capture great photos.

Other points covered include things such as please pay us, and also pay promptly when we ask you for any of your payments. The fact that if you ask to book either via email, phone, or in person then you're agreeing to these terms and conditions. Also we endeavour to keep your details nice and safe, and only use them in relation to your booking and our services.

You can read more about our privacy policy here if you fancy it.

7.8. The Photographer’s liability in respect of any loss of goodwill, loss of business, loss of profits, loss of anticipated savings, loss of use or for any other consequential, special or indirect loss or damage will be nil.
7.9. Nothing in the Terms will exclude or limit liability for death or serious injury caused by the Photographer’s negligence.
7.10. The Services may be terminated if the payment of the Fees is not made in accordance with the Terms, or if the Client commits a material breach of any of the Terms and fails to remedy the breach within 14 days of being notified in writing, or if the Client enters into any form of insolvency arrangement or suspends their business. Upon termination, the Client shall immediately pay any outstanding sums to the Photographer.
7.11. The Photographer operates a zero-tolerance policy to anti-social or abusive behaviour by the Client or their guests. If the Photographer, or their staff or representatives, are subjected to unacceptable levels of verbal abuse, drunken or lewd behaviour or actual or perceived threats, the Photographer shall be entitled to immediately withdraw the Services and leave site without penalty or refund to the Client.
7.12. If the Photographer is limited or hindered from providing Services booked by the Client due to circumstances beyond its control eg. government intervention, Acts of God, civil disturbance, war, national or local disaster, strikes, labour disputes, then the liability of the Photographer to the Client shall not exceed the amount paid by the Client for the Services. The Booking Fee shall be non-refundable, (being an approximation of the value of Services already rendered) and the Photographer shall (where the value of the Services already delivered to the Client is greater than the value of the Booking Fee) be entitled to be paid additionally for all Services delivered to the Client up to that point. The Photographer shall not be liable for any additional losses incurred by the Client in such circumstances. Although all equipment is checked regularly and reasonable steps are taken to ensure backup equipment is available, the Photographer will not be liable for photographs that are not produced due to technical failure. In the event the photography equipment fails to perform for any other reason, the Photographer's liability is limited solely to the return of a maximum of the Fee received from the Client under this Agreement.
7.13. Nothing in the Terms are intended to create a partnership or joint venture between the Photographer and the Client, and no party has the right to act as agent for the other or to bind the other party in any way.
7.14.The Terms and any dispute arising from them shall be governed by the laws of England and Wales.

Some of the above points are basically saying "let's work as a team and help each other out so you get great photos". Helping each other out, being considerate, understanding and respectful, as well as adapting to any possible changes on the day is a team effort. Let's make sure we check things out with each other to make informed decision in unpredicted circumstances.

We imagine you'll only be inviting lovely people to your wedding day, but should someone bring a plus one who turns out to be not so lovely when they've had a drink or two, then I'm sure you'd agree we should never be the targets of any anti-social or abusive behaviour.

It's also saying that we like to have fun with you on your day, but we're also sensible adults too. We'll be respectful and careful when it comes to your venue, and we'd want the same from your venue and other supplies to ensure we can all do our job.

Hopefully you have some common sense, in fact we know you have, as you're considering booking us as photographers. It's rare we give much direction for photos, as it's all about things being relaxed and natural, but please do use that common sense if we do ask you to do something for the photos. If we're talking photos of you during a beautiful sunset, on the edge a magnificent cliff, and we ask you to take a step back; if it would mean falling off said cliff, maybe don't step backwards. No one wants a 'Lemmings' wedding.

Related to the above; because there's some crazy people that would still take that step backwards over the cliff, this says we can't be held responsible for crazy people, or if that priceless Ming dynasty vase gets broken because auntie Jean knocked it over when getting in position for a group photos. NOT AGAIN AUNTIE JEAN!

This section is asking you not to hold us responsible for things out of our control. We aren't omnipotent deities, sadly we can't control nature or the whims of others. When it comes to things like our equipment, we have back up equipment we bring with us, our cameras write to two memory cards at once, and we check our gear before each wedding. We do all we can to ensure there are no technical hiccups, so they are unlikely to ever happen and would almost certainly would be down to an issue we cannot predict.

Something else out of our control is illness; as we work as a photographer duo the likelihood of us both being seriously ill on the same day is extremely low. No wedding photographer could give a 100% guarantee that they won't be affected at some point in their career from illness, however we give you our full assurances that only a very serious illness or other exceptionally serious circumstances would cause us to be unable to attend your wedding. We’re not the sort of people who bunk off if we’ve got a slight sniffle: we just power through!

However, if one of us were unable to attend your wedding day we have an awesome network of photographers who we can contact to assist with coverage and we'd make sure another great photographer would be there. We back them up in the same way.

Reliant on the Client’s availability, there will be a pre-event consultation before the wedding date to agree shooting times, locations and important photographs. This consultation can be conducted via email, video-call, phone or face-to-face meeting. The purpose of this meeting is to create a plan for the Event and the Photographer can accept no liability for missed Images if any information is either not provided or is inaccurate.

The complimentary “pre-wedding / engagement shoot” included only where stated on Event bookings, must take place at a location within a 15 mile radius of Wolverhampton agreed with the Photographer, unless otherwise agreed with the Photographer, and confirmed in writing This is a complimentary service, and if not used by the Client, it cannot be exchanged for a discount in costs, or extended coverage on the Event date. The “pre-wedding / engagement shoot” must be booked and take place on week days (Monday to Friday inclusive), unless otherwise agreed with the Photographer and confirmed in writing.

This bit is pretty self explanatory. If we're including something at no extra cost to you, then it's only fair we try and ensure that we can make it relatively convenient for us to supply you with that bonus service. As much as we'd like to revisit our honeymoon location of the Outer Hebrides, popping there for a quick pre-wedding shoot and chat wouldn't be sensible from a business costs point of view.

We had a pre-wedding shoot and meet up ourselves with our photographer, so we know that not only is it really useful to us, it's also really helpful to you too. Plus you get some lovely extra photos of the two of you. It's why we decided from the very start to include the shoot for free. They're quite a lot of extra work for us, so less profit, but it's worth it.

A pre-wedding shoot is your chance to practice before the big day. Keep yourselves as open to the experience as possible rather than have specifics in mind. That way you may surprise yourself or find you like something you hadn't expected. We promise to take good care of you.

Lastly, please don't ask us to reduce costs if you choose not to take advantage of a pre-shoot. The choice is yours, it's an extra bonus, and we're not in the habit of forcing any to do something that isn't authentic or not right for them. If you don't want to have a pre-wedding shoot then that's not a problem. There's always the option of a video chat instead.

The Client (or someone designated by them) will be responsible for identifying people/objects of whom/which specific photographs are desired, and organising Event attendees to ensure any requested group photographs are photographed. The Photographer can accept no liability for missed Images if any information is either not provided, is inaccurate, or where Event attendees are missing or uncooperative.

First and foremost please trust us to do our job, we've got plenty of experience. It would be a shame if you spent the day distracted by a list of photos in your head. We'll capture your day as it naturally unfolds.

Having said that, we're not Jean Grey or Professor Xavier though; so if there's something or someone of particular significance, just mention it to us on the day and we'll go capture a handful of photos of it/them.

Also the fact we're not Prof.X means that we can't control your guests with our minds to ensure they are where they need to be for any possible group shots you want decide you'd like. We ask that you designate someone to heard the cats and rally the troops for you, that way you're not standing in line all day long waiting on someone. Plus please don't blame us if Uncle George is misbehaving in your group shot, he's YOUR uncle!

The Client agrees to set aside at least 45 minutes after the wedding ceremony for the taking of the photographs that cannot be obtained during the ceremony or before. This includes the shooting of group photographs and couple photographs.

It is the sole responsibility of the Client to ensure that an appropriate amount of time is set aside during the Event if they wish for particular shots, and the Photographer cannot be held responsible for delays, deferrals by the Client, omissions, or failing natural light.

Here we are suggesting you make sure that you'll be available for at least forty-five minuets to allow some time for any group shots and portraits you may like to have.

We're not bossy, and we'll double check with you on the day for when you if/when you are ready to have these photos. We can gently remind you, but ultimately it's your choice and responsibility. That way you can decide what feels right on the day and decide based on that. If you've already planned in some time then you already have the choice to use it to not.

The parties agree to positive co-operation and communication for the best possible results from the Assignment. The Client is responsible for the conduct of guests and all other service providers (florist, DJ, caterer, videographer etc.). Co-ordination with other service providers is necessary to complete all of the photography sessions as scheduled.

Verbal or physical abusive language or behaviour will not be tolerated in any way and will lead to an immediate termination of the Assignment. In these circumstances, there will be no refunds whatsoever paid by the Photographer.

This is echoing our points from earlier about working as a team and creating a respectful environment for us all. And that If a guest was abusive in anyway we'd come and talk to you about it. If they didn't refrain from that behaviour then I'm sure you'd agree that it's only fair we can remove ourselves from that situation.

Continuing that theme of a team spirit; we're pretty confident that you only want to share your day with nice, friendly, co-operative suppliers. If however an uncooperative supplier accidentally slipped through the net, such as a videographer who was a dick; it wouldn't be fair if we were held responsible for his dick'ish behaviour. Such as standing in front of our cameras all the time causing us to miss particular moments.

Please remember that the Photographer is limited by the guidelines of the ceremony official or the reception site management and therefore the Client must accept the technical results of their imposition on the Photographer. Negotiation with the officials for moderation of guidelines is the Client’s responsibility, and the Photographer will offer technical recommendations only.

Similar to the co-operation section; very occasionally we may work alongside a controlling registrar or religious representative, who imposes disappointing restrictions on what we can and cannot do whilst capturing your day. We will follow the rules set out to us, risking our business and representation due to annoying a registrar or religious representative just wouldn't be sensible and risks disrupting your ceremony. So please do not hold us responsible for any rules or guidelines imposed on us that could impact your photos. We'll do our best to adapt to circumstances out of our control.

The Photographer can accept no liability for negative impact caused by guest or other professional photography or videography. The planned photography time is for the exclusive use of the Photographer to capture the formal wedding portraits and guest photography cannot be permitted during this time. The Photographer does not work alongside additional stills photographers. The Photographer will be the sole professional stills photographer(s) at the Event, unless otherwise agreed in writing.

As we pointed out in the co-operation section; guests taking photos and videographers capturing your day can impact what we do. For us to do our best work we need time and space, and a little bit of priority to do so. Obviously guests will want to take photos too, and that's more than fine with us, we just need you to understand that occasionally that may impact our work. We're OK with that as long as you are.

The section above is really just covering our arse if anyone didn't let us know about something that may impact us us doing our job for whatever reason. Letting us know means we can all get on the same page.

Reprints or additional prints of photos not included in the proposal may be ordered at further cost. Albums or other Goods post Event are also available at extra cost. A guide to these prices can be given at time of booking.

To create your client gallery, the Photographer will perform a “regular” and basic edit on the Images, to include correcting colour balance, exposure level, adjusting contrast, and cropping to the best of their abilities. A handful of close-up portraits can also be treated for blemish removal.

This “regular” editing does not include special effects, de-aging or portrait improvements, and such extra work is chargeable per hour as additional Fees.

There is no guarantee given that any Image can be edited to particular requirements, but the Photographer will use best endeavours to meet any reasonable requests.

The Photographer has artistic license in what Images are produced to the Client and absolute discretion, if Images are not of adequate quality, to refuse to release them to the Client under the license set out in the Terms.

The Client should ensure that they have thoroughly inspected the Photographer’s portfolio and any sample images supplied by the Photographer in order that they may assess the Photographer’s style, consistency, quality and working methods. The Client agrees that having performed such due diligence they are happy that the Photographer’s body of work suits their individual requirements.

The Photographer is a non-traditional photographer and does not work from detailed "shot lists". Specific or requested photos such as, but not limited to: screen shot ideas, Pinterest boards, Instagram or Facebook feeds, another photographer’s work, etc.; cannot be guaranteed by the Photographer. The Photographer’s approach is photojournalistic, relaxed, and creative. As such, the Photographer works in a free flowing manner to best provide you with Images that represent the Photographer’s style and approach.

This section is collating some info septic to your actual photographs. Things like the level of editing you can expect; basically we won't make your bum like Kim Kardashian's. You were born with those buttocks, embrace them!

We like to think our clients are extremely intelligent, and that they wouldn't choose a photographer without taking at least a quick look at their work before ponying up the dosh to book. So this bit is making the assumption that you've taken a look at our work, and you like what you see. It just saves us should someone do the very silly thing of not actually looking at what we do and making a presumption they'll receive something totally different to the style and approach we offer.

Every wedding day is unique, that uniqueness will be created by a mixture of whatever you have planned, your chosen venues, the weather and light conditions, your wedding guests, and whatever naturally unfolds and occurs. Your wedding photos will be a reflection of all those things mixed with our individual style of photography.

Total coverage time is as stated on the booking document. Working longer than the stated time is at the The Author's own discretion. The latest the The Author will work to on any event day is 9pm, unless otherwise agreed with the Client(s) and confirmed in writing.

For the majority of weddings we'll be with you for a very long time on your day. We'll most likely be with you to get photos of you getting ready, details shots of your venue and the little touches you've added to your day, we'll photograph your ceremony, possibly confetti shots, maybe some group shots, candid photos of everyone enjoying themselves, capture any speeches, some photos of just the two of you, lots of photos of your friends and family, all the way through to everyone on the dance floor. It's part of the job for us to be on our feet all day, constantly concentrating, and watching out for moments to capture for you. It's satisfying, but very tiring work. So the chances are that by the end of the day we'll be ecstatic for you, but our legs will be aching and we'll be ready to fall into bed for a well earned sleep. We may even have a long drive home ahead of us too.

If you've got something exciting happening later in the day that you'd like us to be there for, we can work something out. The above is just to ensure we don't end up working silly hours dying on our feet, especially taking into account that wedding days don't always run exactly on time. We also need to know if to get our good friend Bryan to check in out our cat if we're going to be super late home.

In the unlikely event of any complaint with regard to the the Photographer’s service, all complaints must be received in writing within 14 (fourteen) days of receiving the products/services purchased. This includes, but is not restricted to, Images, albums, and photo products.

Please don't complain, we're lovely people and it will make us cry.😥But if something isn't quite right and you want to bring it up with us, please make sure you do it in a timely manner so that we can get it sorted for you. Please don't come back to us ages afterwards as it's much harder to remember exact circumstances and we like to make sure we deal with things promptly.